Your privacy is important to The Palm Apartments whether you are a customer, a prospective employee, or supplier.
This Policy describes generally the privacy policy for The Palm Apartments in Australia, including how personal information is collected, disclosed, and used, in either an electronic or physical environment.

What is The Palm Apartments business in Australia?

We offer furnished apartments & extended stay accommodation for companies and individuals in Whyalla South Australia. Our customised, personal service is cost effective compared to hotels and serviced apartments for both long and short term bookings.

What personal information does The Palm Apartments collect and why?

Personal information is information or an opinion about an individual whose identity is apparent or can be reasonably ascertained. The Palm Apartments collects a wide variety of personal information necessary for the purposes of conducting its businesses. This personal information includes information about individuals who:
purchase or intend to purchase The Palm Apartments services; are contacts in The Palm Apartments customer, Business Partner or supplier organisations; seek employment with The Palm Apartments; or otherwise have some contact with The Palm Apartments.

The kinds of personal information collected by The Palm Apartments include contact details, financial information, information about customer preferences, and marketing information generally. This personal information is collected in a variety of ways, including by mail, telephone, email, Internet and intranet access, personal contact, and through business activities and events.

At or before the time of collecting your personal information The Palm Apartments will take reasonable steps to make you aware:

To ensure the personal information The Palm Apartments collect, use or disclose is accurate, complete and up-to-date. This may require you to correct the information.

To protect the personal information The Palm Apartments hold from misuse and loss and from unauthorised access, modification or disclosure.

To destroy or permanently de-identify personal information if The Palm Apartments no longer need it for any purpose for which you may use or disclose the information.

If an individual asks, to let them know, generally, what sort of personal information The Palm Apartments hold, what purposes you hold it for and how you collect, use and disclose that information.

How does The Palm Apartments use and disclose personal information?

The Palm Apartments uses personal information to market, promote and deliver accommodation services to organisations and individuals. For example, you may be contacted for market research purposes or in connection with a The Palm Apartments customer satisfaction survey. If you do not want personal information about you to be used as a basis for further contact with you, then The Palm Apartments will respect your wishes.

Personal information used by The Palm Apartments for these purposes may be received, stored, processed, managed, administered, secured, or transmitted, either electronically or physically, on a server or local computer, in temporary or permanent records. The Palm Apartments will always use and keep this information in accordance with your wishes and in compliance with the law.

The Palm Apartments may disclose personal information about you to other organisations as necessary to facilitate the transaction for which it was collected, to market The Palm Apartments services, or for any other permitted purpose. This may include, for example, disclosing personal information to The Palm Apartments Business Partners or intermediaries such as freight companies or financial institutions.

If you are a contact person for a The Palm Apartments Business Partner, personal information about you may be used by The Palm Apartments to administer and develop The Palm Apartments business relationships with the organisation you represent and other The Palm Apartments Business Partners.

If you are a contact person for a The Palm Apartments supplier, personal information about you may be used by The Palm Apartments in its dealings with the supplier you represent.

If in connection with a job application or inquiry, you provide The Palm Apartments with personal information, such as information in a resume, The Palm Apartments may process this information solely for recruitment purposes.

In certain circumstances The Palm Apartments may disclose or use personal information about you without your consent, for example where disclosure is required or authorised by law or there is a serious threat to life or public safety.

How to access personal information about you?

If The Palm Apartments holds personal information about you, you may request access by calling The Palm Apartments on 612 9944 3306. Depending upon the personal information you seek, you may be asked:

Please note, that in certain circumstances under the Privacy Act 1988, The Palm Apartments may refuse access to your personal information: for example, if providing access would be unlawful or providing access would have an unreasonable impact upon the privacy of other individuals.

Security and quality

The Palm Apartments intends to protect the quality and integrity of personal information kept about you. The Palm Apartments has implemented appropriate technological and organisational measures to make sure that the personal information it collects, uses, or discloses is secure, accurate, complete and up-to-date. If we hold personal information about you, and you can establish that it is not accurate, complete and/or up-to-date then, you may ask The Palm Apartments to amend it.

What if The Palm Apartments collects sensitive information?

Sensitive information is information or opinion about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.

The Palm Apartments will obtain your consent to collecting sensitive information from you, unless the information is required by law to be collected or the collection is necessary for another reason permitted under the Privacy Act 1988.

Complaints about an interference with privacy

The Palm Apartments always strives to adopt and implement the best practices and procedures for privacy and security in the information technology industry. If you have a complaint about an interference with your privacy please complete the feedback form or call The Palm Apartments on 612 9953 6774.

Contact details and further Information

If you have any questions about this Policy, or The Palm Apartments privacy policies and practices, please complete the contact us form or call The Palm Apartments on 612 9953 6774
This Policy came into effect on 28 April 2008. It may be changed at any time by notice on http://www.palmswhyalla.com.au/privacy/ or by another form of public notice.